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Working at Dark Horse

Real autonomy, real responsibility, and the support to grow into both

We ask a lot of the people who work here. You will own your work, talk directly to clients, and make decisions without waiting for permission – and you will have experienced people around you who want you to get it right.

That combination is the point

Autonomy without support is just being left alone; support without autonomy is being managed.

We aim for both.

How we’re structured

We are not a hierarchical agency.

There are no unnecessary layers, no unnecessary people on calls, and no miscommunications between the person who took the brief and the person doing the work. Everyone here operates with real autonomy and real accountability.

That flat structure is not accidental. It keeps us operationally tight – able to react quickly, make decisions fast, and preserve the kind of tacit knowledge that only comes from being genuinely close to a client’s business over time.

A converted barn in the Gloucestershire countryside is not your typical agency setting, and that is exactly the point.
Why people stay

What we offer

20 days rising to 25 with length of service, plus the office closes for 3 days between Christmas and New Year – giving you those days on top.
Considered depending on the role.
Claim back costs on everyday health expenses including dental, optical and physiotherapy.
Not a standard programme, but something built around what you actually need and where you want to go.
Three colleagues at Dark Horse reviewing a brief and strategy notes together

Open roles

Account Managers

The day-to-day partner for our client teams – close to the work, trusted with the relationship, and never relaying messages between the two. If you know this industry and like being the person who actually has the answer, we would like to hear from you.

Apprenticeships

We are always interested in people starting out

If you are considering an apprenticeship in account management or marketing, we would like to hear from you. You would learn the work from the inside – sitting alongside our account teams, close to our clients, and getting to know the codes healthcare communications operate within. No industry experience needed; curiosity, organisation and an eye for detail matter more. Tell us what draws you to it, and we will be honest about what we could offer and when. The worst we can say is not right now.